Frequently Asked Questions (FAQ)

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Your mental health is a priority.

How do I get started?

Contact With Grace Therapy at hello@withgracetherapy.com.au or call us on 0408 795 145 or 0434 059 788.

What training do With Grace Therapy staff have?

All With Grace Therapy staff are Accredited Social Workers who have extensive training in working with children, adults and families in a range of modalities including Acceptance and Commitment Therapy, Dialectical Behavioural Therapy, Cognitive Behavioural Therapy, Solution Focused Therapy, Attachment Theory and more.

All staff have completed a minimum of a 4 year Bachelor of Social Work degree. Click here to read more about each or our teams experience and expertise.

Do you offer online appointments?

Yes, we offer online appointments via Zoom or via phone depending on your preference and needs. Online appointments are particularly useful to people who have busy lives, have limited services locally and/or unable to meet in person. Please advise if online suits you best in your enquiry.

Do you offer Medicare rebates?

We do not provide any services with Medicare and rebates will not apply. We are a registered NDIS provider and do provide therapy and social work services that can be accessed by people with an NDIS plan either NDIA managed, Plan Managed or Self Managed.

Do I need a referral?

You are able to self refer, have a family member or carer or NDIS Support Coordinator refer (with your consent) but do not need a referral from a GP. To contact us for an appointment or to answer any questions you may have, email hello@withgracetherapy.com.au or call us on 0408 795 145 or 0434 059 788.

Are you open after hours or on weekends?

We have some sessions available after hours and on Saturday mornings. Please enquire to further discuss your needs.

Do you provide outreach sessions?

Yes we do! We recognise that it can be difficult for some people to access our office and offen sessions where you feel most comfortable. Whether that be your home, local community centre, library, online or telephone. We also offer walk and talk appointments for those who would like these.

How can therapy help?

We provide a safe and neutral space that is non-judgemental and provides an opportunity to address challenges you may be facing by providing support, guidance and practical skills to navigate your needs. Research shows that talk therapy can be extremely effective and provide positive outcomes for clients.

What is the benefits of professional social work supervision?

Active participation in professional supervision is a core practice standard for social workers, as outlined in the Practice Standards (AASW, 2013). Professional supervision makes a pivotal contribution toward enhancing professional skills, engaging in professional learning and ensuring quality, ethical and accountable services as per AASW Practice Standards. Professional supervision can be provided to social workers, human service professionals and NDIS Support Coordinators.

What is your cancellation policy?

If you need to postpone or cancel your appointment, please give 24 hours notice via call, text or email. Failure to do so will result in the full session fee being charged.