Feeling distressed? A list of phone lines to support you when need to talk to someone.

Feeling distressed or need to talk to someone?  We have compiled a list of crisis phone lines that you can access that may be of help. 

We recommend saving this list someone convenient so you have access to the numbers in the event you need them. Feel free to pass on to your family, friends, peers to also support them to access support when they need it. 

If there are any you think we should add to the list, please reach out. 

 

Phone lines that may be of help

Organisation 

Description 

Lifeline (24/7) 

 

13 11 14  

 

https://www.lifeline.org.au/ 

 

Provides all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services 

Suicide Call Back Service (24/7) 

 

1300 659 467 

 

https://www.suicidecallbackservice.org.au/ 

 

Suicide Call Back Service offers free professional 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues. 

Beyond Blue (24/7) 

 

1300 22 46 36 

 

https://www.beyondblue.org.au/ 

 

Open 24/7, confidential telephone counselling with qualified mental health counsellors (local call costs apply). Most calls last around 20 minutes. 

MensLine Australia (24/7) 

 

1300 78 99 78 

 

https://mensline.org.au/ 

 

MensLine Australia offers free professional 24/7 telephone counselling support for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationship, stress and wellbeing 

Kids Helpline (24/7) 

 

1800 55 1800 

 

https://kidshelpline.com.au/ 

 

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason. 

1800 Respect (24/7) 

 

1800 737 732 

 

https://1800respect.org.au/ 

 

This is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. 

 

13 YARN (24/7) 

 

13 92 76 

 

https://www.13yarn.org.au/ 

 

For Aboriginal and Torres Strait Islander people.  We are here to provide crisis support 24/7 to yarn with you without judgement and provide a confidential, culturally safe space to yarn about your needs, worries or concerns. You know you will be connected to another Aboriginal and Torres Strait Islander person who will understand where you are coming from and value knowing HOW to listen, without judgement or shame. 

DV Connect Womensline (24/7) 

 

1800 811 811   

 

https://www.dvconnect.org/womensline/ 

 

We help Queenslanders who want to escape domestic violence. Our service is for anyone identifying as a female, regardless of age, accessibility, ethnicity, gender orientation, or ethnicity. This includes our friends in the LGBTQ community. 

DV Connect Mensline  

 

1800 600 636   

https://www.dvconnect.org/mensline/ 

 

(8am-midnight/7 days per week) DVConnect Mensline is a free, confidential telephone counselling, referral, information and support, service for Queenslanders identifying as male, and who may be experiencing or using domestic and family violence. This service is available 9am until midnight, 7 days a week. In the last financial year, DVConnect’s Mensline received almost 15,000 phone calls and referrals. 

1300 MH CALL (24/7) 

 

1300 642 255 

 

https://www.qld.gov.au/health/mental-health/help-lines/1300-mh-call 

 

A confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.  1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service. 

Parentline 

 

1300 301 300 

 

https://parentline.com.au/ 

 

Parentline is a confidential telephone service providing professional counselling and support in Queensland and the Northern Territory. 

Our phones are open every day from 8am – 10pm 

 

Q Life  

3pm – midnight everyday 

 

1800 184 527 

 

https://qlife.org.au/  

QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships 

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