WorkCover Queensland Psychology & Social Work Services
Supporting your Mental Health & Wellbeing recovery after a workplace Injury
At With Grace Therapy, we have support clients across Brisbane, the Sunshine Coast, and Queensland who are recovering from work-related physical and psychological injuries.
If you have an accepted WorkCover Queensland claim (or are in the process of applying), you may be able to access psychology and social work therapy services funded by WorkCover to support your recovery, adjustment, and return to work.
WorkCover Queensland is the state’s workers’ compensation insurer. It provides support for eligible workers who experience a work-related injury or illness, including both physical and psychological injuries. This may include access to:
- Psychology, social work and counselling
- Adjustment to injury counselling
If your claim is accepted, WorkCover may fund psychological treatment to support your mental health, recovery, and return to work.
Our goal is to support you not only to “get back to work”, but to feel more grounded, safe, and supported in your day-to-day life.
We offer our therapy services in person at Kedron, Brisbane and Caloundra, Sunshine Coast. In addition to telehealth for anyone based in Queensland.
*This information is general in nature and does not replace individual advice from your GP, WorkCover case manager, or legal representative.*
Common reasons workers see us under WorkCover:
- Workplace accidents or injuries
- Exposure to distressing or traumatic events at work
- Ongoing workplace stress or burnout
- Conflict with colleagues, managers or customers
- Bullying and harassment
- Witnessing or being involved in critical incidents
- Adjustment to new roles, restrictions, or redeployment
- Worry about job security, finances or performance after injury
Accessing WorkCover funded
Psychology and Social Work
Every claim is a little different, but workers often follow a similar pathway to access support:
See your GP
Talk with your GP about your physical and/or psychological symptoms.
Your GP can issue a Work Capacity Certificate and may recommend psychological therapy to support as part of your treatment plan.
Lodge a WorkCover Queensland claim
You (or your employer) submit a claim to WorkCover Queensland for your work-related injury.
WorkCover will assess your claim and provide you with a claim number if it is accepted.
Ask to be referred to With Grace Therapy
You can ask your GP, treating specialist, or WorkCover case manager to refer you to With Grace Therapy for mental health support including psychology or social work services.
We are happy to talk with your GP or case manager about how our team can support your recovery.
Approval and bookings
Once WorkCover approves psychological treatment, we can book your appointments and the the following information is provided:
WorkCover claim number
Reason for referral
Contact details for GP or Case Manager
Work Capacity Certificate (Form 132), if available
In most cases, sessions are billed directly to WorkCover, so there is no out-of-pocket cost to you while you have approved sessions available.
For more information contact WorkCover on 1300 362 128 or contact With Grace Therapy below.
Workplace injuries don’t just affect the body they can impact identity, relationships, finances, and everyday life. Our therapy team can support you with:
- Adjustment to injury & chronic pain
- Depression, low mood, and loss of confidence
- Impact on family, parenting and relationships
- Grief and loss (of role, income, health, or previous lifestyle)
- Workplace trauma, bullying, or critical incidents
- Stress related to WorkCover processes or return-to-work planning
- Sleep difficulties and fatigue
- Anxiety, panic, and hypervigilance after an incident
WorkCover Adjustment To Injury Counselling in Brisbane, Sunshine Coast and across Queensland
Whether your injury is recent or you’ve been navigating WorkCover for some time, you do not have to do this on your own.
We can support workers:
Who have an accepted WorkCover Queensland claim
Who are exploring a new claim and want to understand how therapy may fit into their recovery
Who have both physical and psychological impacts from their workplace injury
Our team will work with you to set meaningful goals around recovery – whether that’s returning to work, improving day-to-day functioning, or feeling more like yourself again.
General FAQs About WorkCover Counselling
Yes. If you’ve experienced a workplace injury, workplace stress, or work-related trauma, counselling can support your mental health and recovery.
At With Grace Therapy, we provide counselling in Brisbane (Kedron) and the Sunshine Coast (Caloundra), as well as online across Queensland, for people recovering from work-related injuries.
Some clients may be able to access this support through WorkCover Queensland funding, depending on their claim and approvals.
In some cases, WorkCover Queensland may fund counselling or psychological services if:
- Your claim has been accepted, and
- Psychological treatment has been approved as part of your recovery
Approval is determined by WorkCover Queensland, and not all claims will include funded counselling.
Our team can help you understand the process, however we cannot guarantee funding approval.
If you are seeking adjustment to injury counselling under WorkCover funding, you will usually need:
- A WorkCover claim number, and
- Approval for psychological or counselling services
This is typically arranged through your GP, employer, or WorkCover case manager.
If you do not yet have approval, you can still access counselling privately or via other funding pathways such as a mental health care plan or private health.
Counselling can support a range of experiences following a workplace injury, including:
- Anxiety, depression, or low mood
- Adjustment to time off work or reduced capacity
- Loss of confidence or identity linked to work
- Trauma related to workplace incidents
- Stress navigating claims or return-to-work processes
- Pain-related distress and coping strategies
- Workplace conflict, bullying, or burnout
Support is available whether you are accessing sessions privately or through an approved funding pathway.
Yes. Our therapists are experienced in supporting individuals navigating workplace injury, mental health challenges, and return-to-work transitions.
We understand the broader system and aim to provide practical, supportive care, regardless of whether you are accessing funding through WorkCover or attending privately.
Yes, your sessions remain confidential.
If your sessions are funded through WorkCover, your therapist may be required to provide updates or reports to your GP or case manager. These focus on your recovery and capacity and will always be discussed with you.
If counselling is funded through WorkCover, some reporting may be required, such as:
- Progress updates
- Treatment plans
- Return-to-work recommendations
We ensure reports are clear, respectful, and focused on your goals, and we will always explain what is being shared.
Yes, we offer telehealth counselling across Brisbane, the Sunshine Coast, and wider Queensland, as well as in-person sessions.
Online sessions can be especially helpful if you are recovering at home or need flexible access to support.
If psychological counselling is not approved through WorkCover, you can still access support through:
- Medicare (Mental Health Care Plan)
- Self Funded
- Private Health
Our team can help you explore the most suitable option for your situation.
To get started:
- Contact our team to discuss your situation
- Let us know if you have a WorkCover claim or are exploring funding options
- We’ll help you understand your options and book your first session
- hello@withgracetherapy.com.au
- 07 3558 6535
- www.withgracetherapy.com.au
